After-sales service commitment

Full-cycle service guarantee, facilitating efficient production for customers 

We have established a complete service system covering pre-sale consultation, customized solutions, and post-sale tracking. Through the collaboration of professional teams and intelligent systems, we ensure that customers can enjoy a worry-free experience throughout the process from product selection to application optimization. 

1. Technical Support Response 

24-hour technical response. Service hotline: 400-915-1979 

The professional engineering team offers round-the-clock technical support. For technical issues related to plastic, rubber, coatings, etc., they guarantee to provide a preliminary solution within 2 hours. 

Process Optimization Guidance 

For production processes such as film blowing, injection molding, and cable materials, we offer one-stop technical guidance on filling ratios and dispersion optimization. 

2. Customer Relationship Maintenance 

Archival Management 

Establish a customer-specific database to record product application parameters, service history, and regularly send out industry technical white papers and process case studies. 

Annual follow-up mechanism 

The technical team conducts on-site visits to customers every quarter to collect application feedback, and optimize the product formula and service system. 

Service philosophy: Based on mining resources, driven by technological innovation.